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MEASURABLE SUCCESS

58%

Client Monthly Retention Rate, 73% Annual Client Retention Rate.

Developed Training Materials alongside Operations Department to replicate strategy for success across company.

$226k

Retention rate generating $226k annually in rebooked appointments.

Over the lifetime of the clients rebooked, $1.2m is the projected company profit.

Series A

Formulated system to solve 15m intake bottleneck allowing for schedule optimization (back to back booking) resulting in a company wide increase in both production and profit – allowing for expansion and opening of two additional studio locations and startup advancement to Series A.

CREATIVE SOLUTIONS FOR GROWTH -
bridging marketing and operations departments.

BRAND BUILDING

Experience in the startup world developed the niche skillset required to build a brand from the ground up.

Creating a custom name, logo, voice, visuals, creative campaigns and social media management, and growth strategy give a company everything needed for launch success.

INTERNAL DEVELOPMENT

High Lead to Close Sales not only drives company profitability and success, but allows for increased human culture, allowing brands to take care of their people who deliver on monthly targets.

How to get here?

Interactive educational materials that engage employees connecting team to company values. Focusing on offering thoughtful research driven perspectives to elevate client experience and perfect sales pitches.

CONTENT CREATION & CURATION

Everyone is tired of following brands who constantly post promotions.

The creative solution?

Approaching marketing from a curated standpoint allows for an audience to engage with media that communicates brand vision and story building loyalty and community for promotional campaigns to live within.

CUSTOM ASSETS

Company expansion and success lies in customized assets that provide a professional experience to employees during onboarding and within office and storefront environments.

Assets set the tone through visual aesthetics and copywriting, communicating brand values.

Developing assets that optimize production efficiency within daily tasks boost company wide profitability.

She brings a level of preparation, care, and intention that ensures both guests and teammates feel supported from the start. A guest or teammate would likely say, ‘Rhiannon makes everything feel organized and taken care of—you can trust that nothing will fall through the cracks.’

How genuinely this team member cares for guests and teammates — their warmth, presence, composure, and proactive support?

Corporate Performance Review: The Gleamery
★★★★ 4/4

CREATIVE DIRECTOR - Los Angeles, California